“The Advisor, Technical Support, responds to basic and routine inquiries of a technical nature including hardware/software or other designated client products. This position assists external users of the client’s technical products or services by answering questions and solving problems involved in their use.
The Welcome and Support Centre (WSC) provides technical support and replacement parts logistic support for one of our client’s major customers.
WSC customer solution representatives (CSR) will be the first line of contact for customers with technical problems or requiring replacement parts. The primary contact method is telephone, but CSR also have to respond to written requests for support via e-mail, internet and in some cases fax.”
Responsibilities
Our ideal candidate
What we could offer you?
*Relocation package details:
7 nights in a city center hotel (breakfast included) covered by the Company. Reimbursement of travel expenses at the amount of up to 490 BGN after the first 6 months in the company.Advance in salary upon request of the employee (will be transferred to bank account in 5 working days).
Beside this our client perform relocation classes so every relocator will meet a relocation specialist whom is going to explain the basics about establishing the life in Bulgaria: convenient bank for opening an account, where to get a medical certificate, which websites to review for finding an apartment, Facebook groups you can join for finding friends, etc.
Our client also share contact details of real estate agent who can help with finding place to leave, both Us (DARE Recruitment) and our client, do not cover the fee of the real estate agents, but our client work with them on preference prices.
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